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Privacy Policy

Last Updated: October 5, 2024

OkiE Dairy ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our website, https://elementsabout.com, and our services. By using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal data from you in order to provide the best possible experience and service.

Personal Information:

Contact Information: Name, email address, postal address, and phone number.
Account Information: Username, password, and other information related to your user account.
Payment Information: Credit card details, billing addresses, and transaction history.
Order Information: Product preferences, purchases, and shipping details.

Non-Personal Information:

Device Information: IP address, browser type, operating system, device model, and similar technical data.
Usage Data: Pages visited, time spent on the Site, interaction data, and referral sources.
Cookies and Tracking Technologies: Data collected via cookies and other tracking technologies. For more details, see our Cookie Policy.

2. How We Use Your Information

We may use your information in the following ways:

To Process Transactions: Process orders, manage payments, and deliver products.
Customer Support: Respond to customer inquiries, feedback, and complaints.
Marketing and Communications: Send promotional materials, newsletters, and updates if you've opted-in.
Site Improvement: Understand your usage to enhance our website's functionality and performance.
Legal Compliance: Comply with legal obligations and protect our business from fraud or legal disputes.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with the following parties under certain circumstances:

Service Providers: Third-party companies providing services like payment processing, order fulfillment, IT support, and email communications.
Business Partners: Collaborators for marketing, analytics, and improving user experience.
Legal Authorities: If required by law, we will disclose your information to governmental or regulatory bodies.

4. Security

We prioritize the security of your information and use reasonable administrative, technical, and physical measures to safeguard your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Correction: You can request access to the personal data we hold about you and request corrections.
Deletion: You may request that we delete your personal information, subject to certain legal requirements.
Opt-Out of Marketing: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.

7. Cookies and Tracking Technologies

Please refer to our Cookie Policy for details on how we use cookies to enhance your experience.

8. International Transfers

If you are located outside the United States, your information will be transferred to and processed in the United States. By using the Site, you consent to the transfer of your data to the U.S., which may not provide the same level of data protection as in your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.